Returns & Exchange Policy

At Silent Co., we stand behind every drop. We don’t do takebacks—but we do fix what’s broken. Read carefully.

📦 All Sales Are Final

Every item is made to order. We don’t hold stock. Because of that, all sales are final. No returns. No refunds. No size swaps. Choose wisely.

🔁 What If My Item Is Damaged or Misprinted?

If your item shows up damaged, defective, or not what you ordered—hit us up within 7 days of delivery. Include:

• Your order number
• Photos of the issue
• A brief description of the problem

Email: support@trustinsilence.com

⏱ Missed the 7-Day Window?

If it’s been longer than 7 days, we might not be able to help—but you can still reach out. We’ll see what can be done. Just don’t ghost and come back 3 months later.

📏 Wrong Size?

We don’t offer size exchanges. Check our size chart before you cop. If you need help picking, contact us before ordering.

💸 Refunds

Refunds are only issued for:

• Wrong item sent
• Damaged or defective merchandise
• Order lost in transit (with proof from carrier)

If approved, refunds go back to your original payment method.

👀 Still Got Questions?

Email us: support@trustinsilence.com. We’ll keep it straight with you.