Silent Co. | FAQ

🔥 WHO IS SILENT CO. FOR?

For those who don’t fold, don’t rat, and don’t run their mouths. Silent Co. is for the loyal, the bold, the real ones who live by a code. If you know, you know.

🧥 WHAT KIND OF CLOTHING DO YOU SELL?

Streetwear with edge. Graphic tees, hoodies, long sleeves, accessories, and more—built around the unspoken codes of loyalty and silence. Some pieces rotate out. Some stay in the vault. If you want it, don’t wait too long.

📦 WHEN WILL MY ORDER SHIP?

Orders are made-to-order and usually ship within 2–5 business days. You’ll get tracking info once it’s out the door.

🚚 HOW LONG DOES SHIPPING TAKE?

U.S. orders: 5–10 business days after shipping. International: 10–21 business days depending on customs.

🔁 WHAT’S YOUR RETURN POLICY?

No refunds. If your item arrives damaged, misprinted, or incorrect—email us within 7 days of delivery with photos and your order number. We’ll make it right. Exchanges only for issues. No sizing swaps or “I changed my mind.”

👕 HOW DO I PICK THE RIGHT SIZE?

Check the size chart on each product page. If you’re between sizes, size up for hoodies, stay true to size for tees. Got doubts? Email us—we’ll guide you straight.

💳 WHAT FORMS OF PAYMENT DO YOU ACCEPT?

Visa, MasterCard, American Express, Discover, PayPal, Shop Pay, Apple Pay, Google Pay. If it clears, it counts.

🧼 HOW SHOULD I WASH MY CLOTHES?

Cold wash. Inside out. Hang dry or low tumble. No bleach, no softeners, no BS.

❌ I MESSED UP MY ADDRESS / ORDER INFO

Email support@trustinsilence.com ASAP with your order number. If we catch it before it prints, we’ll fix it. After that? It’s out of our hands.

🕵️ I EMAILED YOU, WHY HAVEN’T I HEARD BACK?

We reply within 48 hours on business days. Check spam or resend if needed—we don’t ghost.

🐀 I SAW SOMEONE COPYING YOUR DESIGNS…

Snitching on rats is the only exception. Send proof to support@trustinsilence.com. We’ll handle it.

🧠 WHO DESIGNS YOUR STUFF?

All drops come from within the circle. Real minds. Real stories. Every graphic is built like a statement—with zero need for explanation.